@charset "UTF-8";
:root{--ink:#253242;--muted:#647080;--line:#e4e7eb;--paper:#fff;--bg:#f4f5f7;--accent:#f2aa88;--nav:#202d3b;--nav-muted:#b3bdca;font-family:ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg);font-synthesis:none}*{box-sizing:border-box}body{margin:0;font-size:14px}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #b65f39;outline-offset:3px}button{color:inherit}a{color:inherit}h1,h2,h3,p{margin:0}h1{font-size:31px;letter-spacing:-1px;font-weight:650}h2{font-size:15px}h3{font-size:14px}p{line-height:1.55}small{font-size:11px;color:var(--muted)}#app{display:flex;min-height:100dvh}.sidebar{background:var(--nav);color:#fff;width:220px;flex-shrink:0;padding:30px 18px 18px;display:flex;flex-direction:column;min-height:100dvh;position:sticky;top:0;height:100dvh}.brand{display:flex;gap:11px;align-items:center;text-decoration:none;font-size:26px;font-weight:650;letter-spacing:-1px;margin-bottom:48px}.brand span{min-width:0;overflow-wrap:anywhere}.brand small{display:block;color:var(--nav-muted);font-size:10px;letter-spacing:.3px;margin-top:5px;font-weight:400}.workspace-label{font-size:9px;color:#99a6b6;letter-spacing:1.2px;margin:0 11px 16px}.nav-item{background:none;border:0;color:var(--nav-muted);width:100%;text-align:left;display:flex;align-items:center;gap:11px;padding:13px 12px;border-radius:7px;margin-bottom:7px;font-size:12px;min-height:44px}.nav-item>span:first-child{font-size:18px}.nav-item.active{background:#354452;color:white}.nav-item b{margin-left:auto;font-size:11px;background:#53606c;padding:2px 6px;border-radius:4px}.nav-item:hover{background:#354452;color:#fff}.sidebar-bottom{margin-top:auto}.demo-card{border:1px solid #46515e;border-radius:8px;padding:15px;margin-bottom:19px;font-size:12px}.demo-card p{font-size:11px;color:var(--nav-muted);margin-top:9px}.demo-dot{display:inline-block;width:7px;height:7px;background:var(--accent);border-radius:50%;margin-right:8px}.team{display:flex;align-items:center;gap:9px;font-size:11px;border-top:1px solid #46515e;padding-top:18px;margin-top:16px}.team small{display:block;margin-top:4px;color:#b3bdca;font-size:9px}.team-avatar{display:grid;place-items:center;width:30px;height:30px;background:#f2aa88;color:#283340;border-radius:50%}main{flex:1;min-width:0}.demo-banner{padding:10px 30px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;font-size:10px;color:var(--muted);background:#fff;gap:10px}.demo-banner b{color:#9d502d;background:#fff0e6;border-radius:4px;padding:3px 7px;margin-right:9px;font-size:9px;letter-spacing:.6px}.page-header{padding:28px 30px 22px;display:flex;justify-content:space-between;align-items:center;gap:16px}.page-header p:not(.eyebrow){color:var(--muted);font-size:12px;margin-top:8px}.eyebrow{font-size:9px;letter-spacing:1.7px;color:var(--muted);font-weight:650;margin-bottom:9px}.primary,.secondary{padding:10px 14px;border-radius:6px;border:1px solid var(--line);font-weight:600;font-size:11px;min-height:38px}.primary{background:var(--ink);border-color:var(--ink);color:white}.primary:hover{background:#3b4c61}.secondary{background:white}.secondary:hover{background:#f5f6f8}.text-button{border:0;background:transparent;color:#526175;padding:8px 4px;font-size:11px;min-height:36px}.text-button:hover{text-decoration:underline}.summary{display:flex;gap:30px;margin:0 30px 21px;align-items:center;font-size:11px;color:var(--muted)}.summary b{font-size:19px;color:var(--ink);margin-right:6px;font-weight:600}.summary-end{margin-left:auto;display:flex;align-items:center;gap:9px;font-size:10px}.team-dots{font-size:10px;letter-spacing:5px;background:#e4e9ec;padding:5px 7px;border-radius:14px}.content{margin:0 24px 24px;background:white;border:1px solid var(--line);border-radius:10px;overflow:hidden;min-height:550px}.inbox{display:grid;grid-template-columns:300px minmax(280px,1fr) 265px;height:calc(100dvh - 235px);min-height:570px}.conversation-list{display:flex;flex-direction:column;border-right:1px solid var(--line);min-width:0}.list-head{padding:20px 17px 12px}.row{display:flex;align-items:center;gap:8px}.row>small{margin-left:auto;white-space:nowrap}.count{padding:3px 7px;border-radius:5px;background:#edf0f3;font-size:11px;margin-left:auto;white-space:nowrap}.search{display:flex;gap:8px;border:1px solid var(--line);border-radius:6px;margin:18px 0 14px;align-items:center;padding:0 10px;background:#fafbfc}.search span{font-size:22px;color:var(--muted)}.search input{border:0;padding:10px 0;background:transparent;min-width:0;width:100%;font-size:11px}.filters{display:flex;flex-wrap:wrap;gap:4px}.filters button{border:0;background:transparent;padding:7px;font-size:10px;border-radius:4px;color:#627081}.filters button.active{background:#edf0f3;color:#263343;font-weight:650}#rows{overflow-y:auto;flex:1}.conversation{display:flex;width:100%;gap:11px;border:0;border-bottom:1px solid #eef0f3;background:white;padding:19px 15px;text-align:left;border-left:3px solid transparent}.conversation.selected{background:#f2f5f7;border-left-color:#d6835c}.conversation:hover{background:#f5f7f9}.avatar{flex-shrink:0;width:35px;height:35px;display:grid;place-items:center;border-radius:50%;font-size:11px;font-weight:600;background:#e4e8ef;color:#56647b}.color-1{background:#eee4db;color:#855d45}.color-2{background:#dfeae6;color:#466b5a}.conversation-copy{flex:1;min-width:0}.conversation strong{font-size:12px}.conversation small{font-size:9px}.unread{width:6px;height:6px;background:#be6b43;border-radius:50%;flex-shrink:0}.preview{font-size:11px;display:block;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;color:var(--muted);margin:8px 0 11px}.tags{font-size:9px;color:var(--muted)}.tags{gap:6px}
.tags .owner{margin-left:auto}.tag{padding:3px 6px;border:1px solid #dce1e6;border-radius:4px;color:#617083}.high{color:#a44a30}.list-footer{padding:16px;text-align:center;border-top:1px solid var(--line);font-size:9px;color:var(--muted)}.thread{display:flex;flex-direction:column;min-width:0;overflow:hidden}.thread-header{display:flex;gap:10px;align-items:center;border-bottom:1px solid var(--line);padding:18px;flex-wrap:wrap;min-height:78px}.thread-header h2{font-size:13px}.thread-header p{font-size:10px;color:var(--muted);margin-top:4px}.thread-header .status{margin-left:auto}.thread-header .text-button{padding:5px}.status{font-size:9px;white-space:nowrap;border-radius:5px;padding:5px 7px;background:#e9f0ec;color:#3a6c52;display:inline-block}.waiting{background:#faf0db;color:#806025}.done{background:#edf0f5;color:#5e6980}.messages{padding:22px;flex:1;overflow-y:auto;background:#fcfcfd}.day-label{font-size:8px;letter-spacing:1.3px;color:#6f7a88;text-align:center;margin:0 0 24px}.bubble{max-width:87%;width:fit-content;background:#fff;border:1px solid var(--line);border-radius:0 10px 10px 10px;padding:12px 14px;margin-bottom:16px;overflow-wrap:anywhere}.bubble p{font-size:12px;white-space:pre-wrap;margin:6px 0 9px;line-height:1.6}.bubble small,.bubble time{font-size:9px;color:#647080}.bubble.out{margin-left:auto;background:#eaf0f5;border-color:#e0e7ee;border-radius:10px 0 10px 10px}.bubble.note{background:#fff5da;border-color:#eadbb3;width:100%;max-width:100%}.simulation-note{font-size:9px;text-align:center;color:#687486;margin:20px 0 0}.composer{border-top:1px solid var(--line);padding:0 17px 15px;background:#fff}.composer-tabs{display:flex;gap:15px}.composer-tabs button{border:0;background:none;padding:13px 0 11px;font-size:10px;border-bottom:2px solid transparent;color:var(--muted)}.composer-tabs button.active{border-bottom-color:#cf845d;color:#253242}.composer textarea{width:100%;border:0;resize:vertical;min-height:70px;max-height:180px;padding:16px 0 7px;font-size:12px}.composer-bottom{display:flex;justify-content:space-between;align-items:center;gap:8px}.composer-bottom .primary span{margin-left:12px}.details{border-left:1px solid var(--line);padding:20px;overflow-y:auto}.detail-title{display:flex;align-items:center;justify-content:space-between}.detail-title h2{font-size:12px}.tiny-label{font-size:8px;letter-spacing:1px;color:var(--muted)}.profile{text-align:center;padding:25px 0;border-bottom:1px solid var(--line);margin-bottom:20px;overflow-wrap:anywhere}.profile .avatar{margin:0 auto 13px;width:52px;height:52px;font-size:16px}.profile h3{font-size:14px}.profile p{font-size:11px;color:var(--muted);margin:6px 0}.profile small{font-size:10px}label{font-size:10px;display:block;color:#5b6878}select,input:not(.search input){display:block;width:100%;padding:9px 8px;border:1px solid #dce1e6;border-radius:5px;background:white;color:var(--ink);margin-top:7px;min-height:36px;font-size:11px;min-width:0}select{padding-right:4px}.detail-fields{display:grid;gap:16px}.pair{display:grid;grid-template-columns:1fr 1fr;gap:10px}.followup-box{margin-top:23px;background:#f7f8fa;padding:13px;border:1px solid var(--line);border-radius:7px}.followup-box h3{font-size:11px}.followup-box .row>span{margin-left:auto}.followup-box p{font-size:10px;color:#657182;margin:9px 0 12px}.followup-box button{width:100%;margin-top:9px;font-size:10px;padding:8px 6px}.followup-box small{display:block;line-height:1.5;font-size:9px;margin-top:10px}.note-count{color:var(--muted);font-size:10px;margin-top:20px}.directory{padding:26px}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:28px}.directory h2{font-size:19px;letter-spacing:-.4px}.directory p{font-size:12px;color:var(--muted);margin-top:9px}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left;font-size:12px}th{font-size:10px;color:var(--muted);background:#f6f8fa;font-weight:500}th,td{padding:15px 12px;border-bottom:1px solid var(--line);white-space:nowrap}.contact-link{border:0;background:transparent;display:flex;gap:10px;text-align:left;align-items:center}.contact-link small{display:block;margin-top:5px;font-size:10px}.followup-card{border:1px solid var(--line);border-radius:8px;display:flex;align-items:center;gap:17px;padding:20px;margin-bottom:14px}.followup-card>span:not(.avatar){margin-left:auto;font-size:12px}.followup-card p{font-size:11px;margin-top:6px}.overdue{color:#a1442b}.settings{max-width:650px}.settings form{display:grid;gap:15px;max-width:350px;margin-top:25px}.settings hr{border:0;border-top:1px solid var(--line);margin:30px 0}.settings>button{margin-top:16px}.settings h3{margin-top:16px}.empty{text-align:center;color:var(--muted);padding:55px 20px;font-size:12px}.empty p{margin:12px 0 20px}.back{display:none}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}#notice{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#253242;color:#fff;box-shadow:0 5px 30px #0002;padding:13px 20px;max-width:90vw;border-radius:8px;z-index:20;display:none;font-size:12px}#notice.show{display:block}.warning{padding:12px 30px;background:#fff2d8;color:#754f1f;font-size:12px}dialog{border:1px solid var(--line);border-radius:14px;width:min(440px,92vw);padding:26px;color:var(--ink)}dialog::backdrop{background:#202d3b80}dialog p{font-size:12px;color:var(--muted);margin:15px 0 22px}dialog label{margin:16px 0}dialog .row{justify-content:space-between}dialog form>.primary{width:100%;margin-top:10px}
@media(min-width:1600px){.inbox{grid-template-columns:330px minmax(320px,1fr) 290px}.messages{padding:30px}.sidebar{width:235px}.bubble{max-width:75%}}
@media(max-width:1250px){.sidebar{width:180px;padding:25px 12px 16px}.brand{font-size:23px}.nav-item{padding:11px 8px;font-size:11px}.inbox{grid-template-columns:260px minmax(260px,1fr) 235px;margin:0 16px 20px}.details{padding:16px}.thread-header{padding:14px;gap:8px}.thread-header .avatar{display:none}.page-header{padding:24px}.summary{margin-left:24px;margin-right:24px}.demo-banner{padding:10px 24px}.thread-header .text-button{margin-left:auto}.summary-end{display:none}}
@media(max-width:1050px){.sidebar{width:158px}.brand small{font-size:9px}.nav-item{font-size:10px;gap:7px}.inbox{grid-template-columns:235px minmax(260px,1fr);height:auto}.thread{height:600px}.details{grid-column:2;border-top:1px solid var(--line);overflow:visible}.conversation-list{grid-row:span 2}.details .profile{display:none}.details .detail-fields{margin-top:16px;grid-template-columns:1fr 1fr}.details .followup-box{margin-top:18px}.detail-fields>.pair{grid-column:span 1}.demo-banner>span:last-child{display:none}}
@media(max-width:700px){#app{display:block}.sidebar{position:static;width:auto;height:auto;min-height:0;padding:14px 16px}.brand{margin:0 0 15px;font-size:22px}.brand small{display:none}.brand img{width:27px;height:27px}.workspace-label,.sidebar-bottom{display:none}.sidebar nav{display:flex;gap:5px}.nav-item{margin:0;padding:9px;font-size:11px;justify-content:center}.nav-item b{display:none}.nav-item>span:first-child{font-size:15px}.demo-banner{padding:10px 16px;font-size:9px}.demo-banner b{font-size:8px;padding:3px 5px;margin-right:5px}.page-header{padding:22px 16px 18px}.page-header>.secondary{font-size:10px;padding:8px;max-width:115px}h1{font-size:27px}.page-header p:not(.eyebrow){font-size:11px}.eyebrow{font-size:8px}.summary{margin:0 16px 18px;gap:20px;font-size:10px}.summary b{font-size:17px;margin-right:3px}.content{margin:0 10px 14px;min-height:450px}.inbox{display:block;height:auto}.conversation-list{min-height:450px}.inbox .thread,.inbox .details{display:none}.inbox.show-thread .conversation-list{display:none}.inbox.show-thread .thread{display:flex;height:650px;max-height:1000px}.inbox.show-thread .details{display:block;border-left:0}.back{display:block;margin-right:auto;order:-1;width:100%;text-align:left;border:0;padding:0;min-height:28px}.thread-header{padding:12px 16px}.thread-header .status{margin-left:auto}.thread-header .text-button{margin-left:0}.messages{padding:17px}.bubble{max-width:90%}.composer{padding:0 14px 13px}.composer textarea{font-size:16px}.composer-bottom .primary{font-size:10px}.composer-bottom .text-button{font-size:10px}.directory{padding:20px 15px}.directory h2{font-size:17px}.section-heading{align-items:flex-start;flex-direction:column}.followup-card{flex-wrap:wrap;padding:16px;gap:12px}.followup-card>span:not(.avatar){margin-left:0;width:100%}.followup-card .secondary{width:100%}.detail-fields input,dialog input,select{font-size:16px}.details .detail-fields{grid-template-columns:1fr}.details .pair{grid-template-columns:1fr 1fr}.profile{display:none}.search input{font-size:16px}.filters button{min-height:38px}.conversation{padding:20px 16px}.conversation strong{font-size:13px}.conversation .preview{font-size:12px}.settings{max-width:none}.settings form{max-width:none}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}

.mobile-settings{display:none}@media(max-width:700px){.mobile-settings{display:flex;width:36px;flex-shrink:0}.sidebar nav{gap:1px}.nav-item{padding:9px 5px}}
@media(min-width:1051px){.inbox{grid-template-rows:minmax(0,1fr)}.conversation-list,.thread,.details{min-height:0}.messages{min-height:0}.composer,.thread-header,.list-head,.list-footer{flex-shrink:0}}
/* Conversation workflow additions */
.inbox-filters{margin-top:13px;border-top:1px solid var(--line);padding-top:12px}.inbox-filters>.pair{margin-top:10px}.inbox-filters .row{justify-content:space-between;margin-top:5px}.inbox-filters .row small{margin-left:0;font-size:9px}.inbox-filters .text-button{font-size:9px}.inbox-filters>select{margin-top:5px}.list-head{max-height:65%;overflow-y:auto}.thread-tabs{display:flex;gap:18px;padding:0 18px;border-bottom:1px solid var(--line);flex-shrink:0}.thread-tabs button{border:0;background:none;font-size:11px;padding:11px 0;border-bottom:2px solid transparent}.thread-tabs button[aria-pressed=true]{border-bottom-color:#b76a43;font-weight:600}.quick-reply-row{display:flex;gap:10px;align-items:center}.quick-reply-row select{margin:8px 0 0;flex:1;width:0;font-size:10px;min-height:32px;padding:6px}.quick-reply-row .text-button{font-size:10px;margin-top:8px}.composer textarea{min-height:64px}.draft-line{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:5px}.draft-line small{font-size:9px}.draft-line .text-button{font-size:9px;min-height:28px;flex-shrink:0}.activity-list{padding:20px;overflow:auto;flex:1;min-height:0;background:#fcfcfd}.activity-hint{font-size:10px;color:var(--muted);padding-bottom:18px;line-height:1.7}.activity-item{display:flex;gap:12px;padding:15px 0;border-top:1px solid var(--line)}.activity-item p{font-size:12px;overflow-wrap:anywhere}.activity-item small{display:block;font-size:10px;margin-top:6px}.activity-dot{width:7px;height:7px;border-radius:50%;background:#c7805a;flex-shrink:0;margin-top:6px}.agenda-tabs{display:flex;gap:8px;flex-wrap:wrap}.agenda-tabs button{display:flex;gap:15px;align-items:center}.agenda-tabs button.active{background:var(--ink);color:white;border-color:var(--ink)}.agenda-tabs b{font-size:11px}.directory .agenda-help{margin:14px 0 24px;font-size:11px}.followup-card{flex-wrap:wrap}.followup-contact{flex:1;min-width:130px}.followup-contact .status{margin-top:8px}.followup-date{font-size:12px}.followup-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.reply-library article{display:flex;align-items:flex-start;gap:15px;padding:18px 0;border-bottom:1px solid var(--line)}.reply-library article>div{flex:1;min-width:0}.reply-library p{white-space:pre-wrap;overflow-wrap:anywhere}.reply-library h3{margin:0}.settings #demo-agent{max-width:350px}.settings #reply-library>.row{justify-content:space-between;flex-wrap:wrap}.settings #reply-library h3{margin:0}.settings{max-width:850px}.settings form{max-width:450px}dialog textarea{width:100%;margin-top:7px;border:1px solid #dce1e6;border-radius:5px;padding:10px;font:inherit;line-height:1.6;resize:vertical}.messages{min-height:0}.composer,.thread-header{flex-shrink:0}
@media(max-width:1050px){.thread{height:740px}.list-head{max-height:none}.conversation-list{min-height:0}.followup-date{width:100%;padding-left:52px}.followup-actions{width:100%;padding-left:52px}}
@media(max-width:700px){.inbox.show-thread .thread{height:760px}.inbox-filters select,.quick-reply-row select,dialog textarea{font-size:16px}.list-head{padding:18px 16px}.quick-reply-row{align-items:flex-start}.quick-reply-row select{font-size:12px;min-height:36px}.followup-actions,.followup-date{padding-left:0}.followup-actions button{flex:1;min-width:120px}.followup-card .secondary{width:auto}.draft-line{flex-wrap:wrap}.activity-list{padding:17px}.thread-tabs button,.filters button{min-height:40px}}
.channel{display:inline-flex;align-items:center;gap:5px;padding:3px 7px 3px 6px;border-radius:999px;font-size:9px;font-weight:600;white-space:nowrap;background:var(--ch-bg);color:var(--ch-ink)}
.channel::before{content:"";width:6px;height:6px;border-radius:50%;background:var(--ch-dot)}
.ch-whatsapp{--ch-bg:#e5f5ea;--ch-ink:#1d6b3a;--ch-dot:#25a35a}
.ch-web{--ch-bg:#e9eef8;--ch-ink:#33507f;--ch-dot:#4f74b8}
.ch-email{--ch-bg:#f1edf7;--ch-ink:#5b4580;--ch-dot:#8566b8}
.ch-instagram{--ch-bg:#fbebf1;--ch-ink:#99365d;--ch-dot:#d1477f}
.thread-header p .channel{margin-right:4px}
.profile .channel{font-size:10px}
.quick-reply-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.suggest-button{margin:8px 0 0 auto;min-height:32px;padding:6px 11px;border-color:#d9c3f0;color:#5b3b8c;background:#f8f4fd}
.suggest-button:disabled{opacity:.5}
.suggestion{margin:10px 0 2px;padding:10px 13px 12px;border:1px dashed #b99be0;background:#faf7fe;border-radius:8px}
.suggestion .row{justify-content:space-between;gap:8px;flex-wrap:wrap}
.suggestion b{font-size:11px;color:#5b3b8c}
.suggestion-body{white-space:pre-line;font-size:12px;line-height:1.45;margin:8px 0 0;padding-top:8px;border-top:1px solid #e6dcf3;overflow-wrap:anywhere}
.suggestion-reasons{display:block;font-size:9.5px;color:#6a5e80;margin-top:5px;line-height:1.4}
.suggestion-actions{display:flex;gap:4px;align-items:center;margin-left:auto}
.suggestion .primary{min-height:30px;padding:6px 11px;font-size:10px}
.suggestion .text-button{font-size:10px;padding:6px}
@media(min-width:1051px) and (max-height:900px){.page-header{padding:16px 30px 10px}
.page-header p:not(.eyebrow){display:none}
.summary{margin-bottom:14px}
.inbox{height:calc(100dvh - 178px);min-height:540px}
.thread:has(.suggestion) .composer textarea{min-height:44px}}
.inline-filter{display:flex;align-items:center;gap:10px}
.inline-filter select{margin-top:0;flex:1}
#more-filters{margin-top:8px}
#more-filters summary{cursor:pointer;font-size:10px;color:var(--muted);padding:6px 0;min-height:28px}
#more-filters[open] summary{margin-bottom:2px}
#more-filters .pair{margin-top:10px}
@media(max-width:700px){#more-filters summary{padding:12px 0}}